Write to me directly.
Ask a question. Or scroll down to the form.
A few things people often ask.
Start with a password reset — the link is on the login screen. If you signed up through a social login (Google or Apple), use the same provider you used originally. Still stuck? Use the form below to write to Lars directly.
Everything is in your account dashboard — billing, plan, and cancellation are all there. Step-by-step instructions are in the Help Center. Still need help? Use the form below.
Pro Membership works well for note-readers who already play some pieces and want to improve how their playing feels and sounds — at any level from early intermediate upward. Some advanced players join specifically to rebuild or refine technique and sound, and find it fits their goals well. If you are a complete beginner without note-reading yet, you may need some prerequisite work first.
Check your spam and promotions folders first — confirmation emails sometimes land there. If it's not there, use the form below and include the email address you used at checkout.
Yes — 15 days, no conditions. One email to the address on your receipt within 15 days of purchase, and it's done. For renewals: you control your membership. Cancel any time before the renewal date in your account dashboard, and your access continues through the period you already paid for.
You are writing to me. I read everything that comes through this page myself.
— Lars Nelissen, Kessel, Netherlands
Thank you — your message is in.
I will read it in the order it arrived and reply from my own inbox. One to three working days is the usual rhythm. Talk soon.